Privacy Policy
Last updated: January 15, 2026
At Movestavion S.A. de C.V. (hereinafter, "Movestavion"), located at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, CDMX, we take the protection of your personal data very seriously. This privacy notice describes how we collect, use, and protect the information you provide through our website movestavion.com and associated services.
1. Personal Data We Collect
We collect personal data that you directly provide when filling out forms on our website, including: full name, email address, and the content of the message you send us. We also automatically collect technical information such as your IP address, browser type, operating system, pages visited, and the duration of your visit, through cookies and similar technologies.
2. Purposes of Data Processing
Your personal data will be used for the following primary purposes: responding to your information and contact requests; providing personalized financial advisory; evaluating your eligibility for economic support programs; and following up on contracted consulting services. As secondary purposes, we may use them to: send you informative communications about financial education; notify you about new services or available programs; and conduct internal statistical studies to improve our services.
3. Legal Basis
The processing of your personal data is carried out in accordance with the Federal Law for the Protection of Personal Data Held by Private Parties (LFPDPPP) published in the Official Gazette of the Federation on July 5, 2010, its Regulations, and the Privacy Notice Guidelines published by INAI. The legal basis for processing includes: your express consent when completing our forms, the execution of a contract or service relationship, and compliance with applicable legal obligations.
4. Data Transfers
Movestavion does not sell, rent, or trade your personal data with third parties. However, we may share your information with: competent authorities when required by law or court order; regulated financial institutions when necessary to manage procedures requested by you; and technology service providers who help us operate the website, who are contractually obligated to maintain the confidentiality of your data.
5. ARCO Rights
In accordance with the LFPDPPP, you have the right to Access, Rectify, Cancel, or Object to the processing of your personal data (ARCO Rights). To exercise any of these rights, you may send a request to the email address privacidad@movestavion.com including: your full name, a clear description of the right you wish to exercise, documents proving your identity, and any other element that facilitates the location of your data. We will respond to your request within a maximum period of 20 business days from receipt of your request.
6. Use of Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience. For more information about the types of cookies we use and how to manage them, please consult our Cookie Policy available on our website.
7. Security Measures
At Movestavion, we implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, unauthorized use, access, or processing. These measures include: data encryption in transit using TLS 1.3 protocol, secure storage with restricted access, periodic reviews of our security systems, and ongoing training of our staff in data protection matters.
8. Data Retention
We will retain your personal data only for the time necessary to fulfill the purposes described in this notice, and in accordance with the periods established by applicable legislation. Once the purposes are fulfilled, the data will be blocked and subsequently deleted from our systems.
9. Changes to the Privacy Notice
Movestavion reserves the right to modify this privacy notice at any time to adapt it to legislative changes, changes in our services, or for any other justifiable reason. Changes will be available on our website movestavion.com. We recommend that you periodically review this page to stay informed of any changes.
10. Contact
If you have any questions or concerns about this privacy notice or about the processing of your personal data, you may contact us through: Email: privacidad@movestavion.com | Address: Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, CDMX | Phone: +52 (55) 4170-8923